Contact Activision Customer Service
Activision Phone Numbers and Emails
Toll-Free Number:
-
(877) 566-3886Applicant Privacy Inquiries
Customer Service:
-
(310) 255-2050
General Info:
-
(310) 255-2000
Activision Emails:
Activision Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Activision Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Activision is 3102552000. 58% of consumers used this number to address their issues and concerns. Meanwhile, 31% of users reported contacting a real person successfully by dialing the phone number 3102552050.
The average hold time is more than 30 min. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Activision may ask you for the following information to identify you as a customer: first and last name, customer id or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Activision Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Activision is 3102552000. 58% of consumers used this number to address their issues and concerns. Meanwhile, 31% of users reported contacting a real person successfully by dialing the phone number 3102552050.
The average hold time is more than 30 min. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Activision may ask you for the following information to identify you as a customer: first and last name, customer id or email.
People call Activision mainly because of account, product/ service and request for information.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel unsatisfied after talking to customer service representatives.
The best email to contact Activision is privacy@activision.com. 48% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Activision Website:
Activision Help Center:
Corporate Office Address:
Fax:
Activision Customer Service Reviews
I keep getting the same error message, and there is zero help from customer support. Stop outsourcing to India. I need to speak with someone who speaks actual English.
How Good is Activision's Customer Service?
Summary of Activision Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Activision?
Account Question:
- “Account help”
- “I got banned from cod for no reason”
- “My account got hacked”
Product/ Service Question:
- “Game issue”
- “Game crashed due to update”
- “Your system is *** me off”
Request for Information Question:
- “No help with customer service”
- “Talk about my account”
- “Question about a game”
Shipping and Delivery Question:
- “I made a purchase and haven't received my stuff”
- “Trying to figure out why I'm not getting my beta code”
- “I cant play the beta although i preordered it on disc, put in the code and all”
Return/ Replace Question:
- “To change my email on the acc”
- “I want to change my email and password to my call of duty account”
- “I got shadowban 2 + weeks for nothing so do something about it this is the second time if not return my money that I spent on it”
Refund Question:
- “Refund warzone”
- “Refund on something I didn't even know I bought.”
- “Refund”
Payments and Charges Question:
- “Unauthorized changes to account”
- “Why are you billing me”
- “To stop a payment”
Employment Question:
- “Problems joining party in multiplayer cod mw2”
- “Call of duty mw2”
- “Cant play mw2”
Staff Question:
- “Customer service”
- “Customer service rep”
- “Services”
Activation/ Cancellation Question:
- “Need to reactivate Codm account”
- “I can't activate my Activision account”
- “Problems with my activation account”
Cards Question:
- “Somebody is using my card”
- “You took all of my gift card money from me. I can prove it. I want my 50.00 back!!!!!”
- “Money was taking of my card”
Website/ Application Question:
- “Website not working and I have no other way to resolve issue.”
- “App and website will not help my question”
- “No options for my problem on website”
Other Question:
- “Chat ban”
- “I was going to go get my loadout drop and I got to it okay and I opened it and I clicked the button to get my load all dropped and it didn't do it. I did it five more times it still didn't let me do it and then right when I got it then the enemy came”
- “Cant create a clan”
Compare Activision To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
